Everyday inclusion
Book the Return Journey When Arranging Accessible Transport
Confirm the return leg, assistance and contact procedure when arranging accessible transport so a successful outward journey is not the whole plan.
ACCESS · CHOICE · BELONGING
Everyday inclusion
Everyday inclusion
Speak to the Person, Even When a Supporter Is Beside Them
Include the person directly in conversation when a companion or support worker is present, and ask about communication preferences without making assumptions.
Everyday inclusion
Ask Before Helping: Everyday Support That Leaves the Decision with the Person
Offer everyday assistance respectfully by asking first, listening to the person’s instructions and accepting a refusal without making it awkward.