Accessible Experiences
A Touch Tour Needs Permission, Description and Time
Plan a museum touch experience around approved objects, clear descriptions and the visitor’s choices instead of assuming every display may be handled.
ACCESS · CHOICE · BELONGING
Journal
Accessible Venues
Keep an Accessible Toilet’s Manoeuvring Space Clear
Treat clear floor space in an accessible toilet as part of the facility, with routine checks and a practical response when access is obstructed.
Accessible Spaces
Using a Hearing Loop Starts With a Working Connection
Prepare to use a hearing loop by checking device compatibility, the correct programme and the venue’s working system, with a backup communication option.
Everyday inclusion
Book the Return Journey When Arranging Accessible Transport
Confirm the return leg, assistance and contact procedure when arranging accessible transport so a successful outward journey is not the whole plan.
Everyday inclusion
Speak to the Person, Even When a Supporter Is Beside Them
Include the person directly in conversation when a companion or support worker is present, and ask about communication preferences without making assumptions.
Inclusive Meetings
A Meeting Break Should Not Become a Meeting Without Everyone
Plan meeting breaks as real pauses, communicate the return time clearly and avoid making important decisions while participants are away.
Accessible Gatherings
An Accessible Queue Needs More Than a Shorter Wait
Design event queues with seated options, clear calls and ways to keep a place without requiring a smartphone or a public explanation of disability.
Inclusive Support
A Support Plan Should Say What to Do When Plans Change
Agree how changes will be communicated and what alternatives the person prefers so a support plan remains useful when an outing or appointment changes.
Inclusive Support
A Communication Passport Should Sound Like Its Owner
Create a communication passport with the person’s participation, practical preferences and clear ownership over what is shared.